Analyze the Impacts of a Change Decision

Change & AdaptationManagement & LeadershipManagers≈ 20 min

Key skill: Change management

Summary

Anticipate the impacts of a change before deciding on it, rather than enduring them afterward: three tools for mapping its direct and indirect consequences, measuring the effects on teams and the organization, and then building the right action plan.

Target audience

Any manager or project lead who needs to promote and guide change within their organization.

Learning objectives

Anticipate the impacts of a change decision before signing off on it.
Prepare to manage the consequences and risks of change.
Anticipate resistance in order to overcome it.
Use the futures wheel to get a full visual picture of a change's consequences.

Module outline

StorytellingThe story of three managers (Ryan, Amy, and Carol) and their different approaches to preparing their teams for the merger of Assedic and ANPE
ArticlesThe steps of Predictive Decision Impact Analysis (PDIA) · How to analyze the impacts of a decision · Using different analysis tools: PDIA, futures wheel, SWOT
Expert videoAn overview of the 3 matrices for analyzing the impact of change: the futures wheel, the impact matrix, and the 7S matrix
AnchoringQuiz and True/False questions to dig deeper into the topic and anchor what you've learned
Memo cardDownloadable memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment
BonusA selection of videos to go further (TED, YouTube)

Models & methods

The futures wheel; the impact matrix; McKinsey's 7S matrix; brainstorming and mind mapping.

Research-based

The 7S matrix developed by McKinsey.