Signs of Acknowledgement: The Key to Quality of Work Life

Communication & FeedbackWell-being & BalanceAll employees≈ 25 min

Key skill: Motivation & recognition

Summary

Why do we acknowledge our team members so little, and so poorly? This module helps managers and teams give sincere signs of acknowledgement — for who people are as much as for what they do — to strengthen self-esteem, engagement, and collective performance.

Target audience

Anyone looking to promote a positive model of communication and collaboration.

Learning objectives

Understand why we give so few, and such poor, signs of acknowledgement at work.
Overcome our cultural and personal blocks to dare give positive, unconditional signs of acknowledgement at work.
Choose the right sign of acknowledgement for the person and find sincere, positive words.
Reverse the trend of giving more negative than positive signs of acknowledgement, and boost engagement as a result.

Module outline

StorytellingA lesson from Margaret Mead on empathy and mutual aid as the foundations of civilisation
ArticlesMalakoff Médéric study on quality of work life and signs of recognition · A discussion on "Daring to Compliment" — blocks and best practices · The different types of signs of acknowledgement and integrative recognition
Expert videoThe need for attention and consideration, their importance at work, and how to give them effectively
AnchoringQuiz and True/False questions to dive deeper into the topic and cement what you've learned
Memo cardDownloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment

Models & methods

Conditional/unconditional signs of acknowledgement; recognition of doing/being; integrative recognition; the five signs of recognition.

Research-based

Gary Chapman; Professor Jean-Pierre Brun; 30% of French employees suffer from a lack of recognition, 22% in Europe; gratitude at Favi.