Avoid Email Overload

Efficiency & Time ManagementCommunication & FeedbackAll employees≈ 20 min

Key skill: Time management & prioritisation

Summary

Take back control of your inbox with seven concrete tips: send fewer emails, make them easier to read, choose recipients carefully, sort quickly and disconnect — saving time for yourself and your colleagues alike.

Target audience

Anyone facing a flood of emails that makes it hard to think clearly and make decisions

Learning objectives

Send fewer emails and favour other ways of communicating
Use ChatGPT to make writing and proofreading your emails easier
Make the emails you send your peers easier to read
Choose your recipients wisely, using CC and BCC

Module outline

ArticlesKey figures on email usage · A day without email: alternatives to email (walk over, call, chat) · ChatGPT and email: an example of using it to draft emails
Expert videoA presentation of 7 practical tips for improving how you use email and saving time
AnchoringQuiz and True/False to dig deeper into the topic and anchor what you've learned
Memo cardDownloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment

Models & methods

Seven practical tips; distinction between primary and CC recipients; the 3-minute rule; P0/P1/P2 prioritisation.

Research-based

Mindjet survey: 68% of employees receive up to 100 emails a day, a quarter of which are never even read.