Effectively Managing the Younger Generation

Management & LeadershipDiversity & InclusionManagers≈ 20 min

Key skill: Intergenerational management

Summary

Manage Gen Y and Gen Z without criticizing them: treat them as adults, inspire them through meaning, and stay flexible — to sustain their motivation, showcase their initiative, and retain these young talents.

Target audience

Managers looking to acquire the fundamentals of management.

Learning objectives

Treat younger generations as adults to build a dialogue between equals.
Stop viewing younger generations as headaches or problems, and welcome their talents instead.
Develop the human qualities that younger generations, in search of inspiration, are looking for.
Give work meaning to inspire and motivate Gen Y and Gen Z.

Module outline

StorytellingAn exploration of the impact of expectations and perceptions through the story of two job candidates in an interview
ArticlesThe younger generation isn't a problem · “Old-School Management” (flip card) · What 18-24 year-olds expect (data table)
Expert videoHow to manage Generation Y with three key tips: treat them as adults, be inspiring, and stay flexible
AnchoringA quiz and true/false questions to deepen your understanding and reinforce what you've learned
Memo cardDownloadable memo-coaching card: the key takeaways from the expert video
CommitmentConcrete examples to help you define your own commitment

Models & methods

Three tips: treat them as adults, be inspiring, be flexible; mentoring and reverse mentoring; project-based work.

Research-based

A quote from the New York Times (1925) about youth; the ideal manager according to young employees: 60% charisma, 30% experience, 10% institutional legitimacy.