Programme sheet

The 5 Barriers to Inclusion: How to Overcome Them?

Diversity & InclusionConfidence & Self-AwarenessAll employees≈ 15 min
Key skill: Decision-making

Summary

Identify and remove the five natural barriers to inclusion at work — stereotypes, denial of our own prejudices, the Golem effect, the illusion that diversity alone is enough, and fear of difference — to build genuinely inclusive teams, remote ones included.

Target audience

Anyone interested in diversity and inclusion.

Learning objectives

  • Recognise and overcome the denial of our own prejudices and discriminatory attitudes.
  • Become aware of the cognitive biases that distort reality and manipulate us in turn.
  • Understand the Golem effect, which leads a stereotyped person to stop giving their best.
  • Move beyond surface-level diversity to ensure it's backed by a genuine inclusion effort.

Module outline

  • ArticlesAn exercise on cognitive bias · The different cognitive biases and their effects · The 5 major barriers to inclusion
  • Expert videoAn introduction to the 5 main natural barriers to inclusion in a remote-work context: stereotypes, unawareness of prejudice, the Golem effect, the belief that diversity is enough, and denial of fear
  • AnchoringA quiz and True/False questions to explore the topic further and anchor what you've learned
  • Memo cardA downloadable memo card: the key takeaways from the expert video
  • CommitmentConcrete examples to help you define your own commitment
  • BonusA selection of videos to go further (TED, YouTube)

Models & methods

Stereotype vs. prejudice; the Pygmalion effect vs. the Golem effect; a grid of the 5 barriers to inclusion.

Research-based

Rosenthal and Jacobson's experiments (1960s); the “Work With Me” survey of 240,000 people; HBR study; Learnlight.

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