Qualities of a Successful Manager

Management & LeadershipConfidence & Self-AwarenessManagers≈ 15 min

Key skill: The manager's role & stance

Summary

The three qualities that set a real manager apart from a mere boss: kindness to engage, courage to decide, and agility to adapt to constant change. A framework for stepping back and examining your managerial reflexes.

Target audience

Managers looking to build the fundamentals of management.

Learning objectives

Develop kindness toward your team members.
Make difficult, risky decisions with courage.
Give teams undergoing transformation a clear vision and sense of purpose.
Delegate tasks and accept mistakes and differences.

Module outline

StorytellingExploring the essential dimensions of leadership through everyday, real-life situations
ArticlesThe management styles to avoid · Reflecting on agility and feedback
Expert videoAn overview of the three essential manager qualities: kindness, courage, and managerial agility
AnchoringQuiz and True/False questions to dive deeper into the topic and cement what you've learned
Memo cardDownloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment

Models & methods

The kindness/courage/agility triptych; four styles to avoid: Microscope, Seagull, Heavy Hand, Marshmallow.