How to Make Changes at Work in 8 Steps

Change & AdaptationManagement & LeadershipManagers≈ 15 min

Key skill: Change management

Summary

Drive a company transformation without watching it fail, using John Kotter's structured 8-step method: from creating a sense of urgency to durably embedding new practices in the culture.

Target audience

Any manager or project lead tasked with promoting and supporting change within their organisation.

Learning objectives

Successfully lead your changes using John Kotter's 8 proposed steps
Create a sense of urgency to break out of the comfort zone.
Form a powerful coalition representative of everyone affected.
Create a vision of the future state aligned with company values.

Module outline

StorytellingA company's shift to a flexible remote-work model, guided by John Kotter's methodology
Articles"Simplicity versus Complexity" by Yves Morieux · Exploring the dynamics of change
Expert videoJohn Kotter presents his approach to change, based on 30 years of analysing successes and failures
AnchoringA quiz and true/false exercise to explore the topic further and cement what you've learned
Memo cardDownloadable memo card: the key takeaways from the expert video
CommitmentConcrete examples to help you define your own commitment

Models & methods

John Kotter's 8-step method; combining top-down and bottom-up approaches.

Research-based

John Kotter, professor at Harvard Business School and author of "Leading Change"; 30 years of analysis finding that 70% of transformations fail.