Accompanying Change: Secrets of Effective Managers

Change & AdaptationTeamwork & CooperationManagers≈ 20 min

Key skill: Change management

Summary

Three attitudes for a manager leading a transformation: share information and listen to teams, co-build solutions through project-based work, then engage team members in action — which is enough to produce change without first needing to win them over.

Target audience

Any manager or project lead who needs to guide change within their organization.

Learning objectives

Co-build through project-based work to roll out change as a team.
Engage team members in action to foster buy-in for change.
Address intellectual, emotional, and practical needs to facilitate change.
Consider change scenarios together and prepare for them.

Module outline

StorytellingA story about using three magic stones (Sharing, Co-building, and Action) to guide the way through change
ArticlesThe VUCA world and its implications for managers · Levers for successful change · Preparing for change as a team
Expert videoThe 3 key tips for guiding change: share, co-build, and act
AnchoringQuiz and True/False questions to dig deeper into the topic and anchor what you've learned
Memo cardDownloadable memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment
BonusA selection of videos to go further (TED, YouTube)

Models & methods

Three key attitudes: share, co-build, act; project-based work and working groups.

Research-based

Bruno Jarroson identifies three levers of change management — authority, persuasion, action — and considers engagement through action the optimal lever.