Activating the Right Change Levers at Work

Change & AdaptationManagement & LeadershipManagers≈ 25 min

Key skill: Change management

Summary

Eight levers — four collective (structure, systems, management, culture) and four individual (organization, skills, reward, motivation) — so managers can diagnose and drive change that has become permanent, without relying solely on consultants.

Target audience

Any manager or project lead who needs to promote and guide change within their organization.

Learning objectives

Identify the right levers to facilitate change that is now a constant.
Act on the collective levers of change: structure, systems, management style, and culture.
Act on the individual levers of change: organization, skills, reward, and motivation.
Use socio-dynamics and the stakeholder map to measure your team's synergy and resistance.

Module outline

StorytellingThe story of Tech-Nord and its director facing resistance to change during a company move
ArticlesThe stakeholder map: a tool for measuring buy-in and engagement within a team · The risk of yes-men: why voicing doubts matters · The collective and individual levers of change
Expert videoAn overview of the 8 collective and individual levers for successful, balanced change
AnchoringQuiz and True/False questions to dig deeper into the topic and anchor what you've learned
Memo cardDownloadable memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment
BonusA selection of videos to go further (TED, YouTube)

Models & methods

The 8 levers of change, 4 collective and 4 individual; the stakeholder map; socio-dynamics.

Research-based

The 8-lever model formalized by Arnaud Tonnelé in "65 outils pour accompagner le changement" ("65 Tools for Guiding Change").