Develop Remote Managerial Skills

Management & LeadershipTeamwork & CooperationManagers≈ 20 min

Key skill: Hybrid & remote management

Summary

Remote management calls for different reflexes. Develop three skills to recreate closeness despite the distance: communicate more, stay flexible in an uncertain world, and empower your teams through an adult-to-adult relationship.

Target audience

Remote managers

Learning objectives

Develop remote communication skills, using both verbal and non-verbal communication.
Show flexibility in managing remote work in terms of time, collaboration tools, and responsiveness to needs.
Empower remote workers by giving them more autonomy and involving them in decision-making processes.
Use active listening to ask the right questions and understand the difficulties remote workers face.

Module outline

StorytellingA seasoned manager confronts the challenges of remote management, reluctant about remote work and modern tools
ArticlesA table of the challenges and skills of the remote manager · The remote manager's skills (Communication, Flexibility, Empowerment)
Expert videoPresentation of the 3 essential skills for remote management: communication, flexibility, and empowerment
AnchoringQuiz and True/False questions to dig deeper into the topic and anchor what you've learned
Memo cardDownloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment

Models & methods

VUCA world; active listening; positive “because…” feedback; REX (lessons-learned reviews); collective intelligence.

Research-based

Buffer study (2020) on remote work; Deloitte study (2015): 70% expect recognition; Francis Boyer; Intercontinental Hotels.