Turn Diversity into an Asset for Your Company

Diversity & InclusionManagement & LeadershipAll employees≈ 15 min

Key skill: Diversity & inclusion

Summary

Diversity alone doesn't produce performance — it can even create discomfort and cliques. This module shows how inclusion and quality communication turn it into a genuine lever for collective effectiveness.

Target audience

Anyone interested in diversity and inclusion issues.

Learning objectives

The risks of reduced performance in an organisation that promotes diversity but neglects inclusion
The challenges faced by diverse teams, which can negatively affect performance
The talents needed to make a multicultural team succeed
The strategies to follow so that diversity still drives performance

Module outline

Articles5 talents for making multicultural teams succeed
Expert videoUnderstanding the conditions for diversity to generate performance, by moving past tribalism and the discomfort of difference
AnchoringQuiz and True/False to dig deeper into the topic and anchor what you've learned
Memo cardDownloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment
BonusA selection of videos to go further (TED, YouTube)

Models & methods

Distinction between diversity and inclusion; 3 dimensions of communication (energy, engagement, exploration); 5 talents of multicultural teams.

Research-based

Article "How Diversity Makes Us Smarter" (Scientific American); MIT Human Dynamics Laboratory study on the impact of team communication.