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The Essential Skills of a Manager

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What AI won't do for you: the human skills that make a manager.

Develop your management skills: organise, facilitate, and lead with agility. Become an effective organiser, an attentive facilitator, and an inspiring leader for your teams — in short, the ideal manager.

15 min at your own paceAvailable in FR + ENNo prerequisites

You will walk away with

  • the 3 key roles: organiser, facilitator, leader
  • what makes a good manager, according to Google and your team members
  • a self-assessment of your managerial skills

Target audience

Managers looking to build the fundamentals of management.

Learning objectives

  1. Develop the 3 essential manager skills: Organiser, Facilitator, and Leader.
  2. Know the 10 criteria of a good manager, according to team members' feedback.
  3. Support team members by confirming the goals, resources, skills, and time needed to complete their projects.
  4. Plan goals, confirm resources, and monitor results using your organisational skills.

Module outline

  • StorytellingA Competent Manager?0'34The three essential manager skills: organisation, facilitation, and leadership
  • Articles
    • What makes a good manager, according to Google (11 key criteria)
    • Self-assessment of managerial skills
  • Expert videoThe Manager's Skills5'11The transition from "doing" to "getting things done" and the three key roles: organiser, facilitator, and leader
  • AnchoringQuiz and True/False questions to dive deeper into the topic and cement what you've learned
  • Memo cardDownloadable coaching memo card: the key points from the expert video
  • CommitmentConcrete examples to help you define your own commitment
  • BonusA selection of videos to go further (TED, YouTube)

Recommended courses

For your teams

Ready to develop your management skills?

Let's discuss your goals and where this module fits in your training programme.

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