The Essential Skills of a Manager

Management & LeadershipConfidence & Self-AwarenessManagers≈ 15 min

Key skill: The manager's role & stance

Summary

Develop the three postures of an effective manager — organiser, facilitator, leader — to move from "doing" to "getting things done": framing the work, mobilising people, and giving a vision that brings teams along.

Target audience

Managers looking to build the fundamentals of management.

Learning objectives

Develop the 3 essential manager skills: Organiser, Facilitator, and Leader.
Know the 10 criteria of a good manager, according to team members' feedback.
Support team members by confirming the goals, resources, skills, and time needed to complete their projects.
Plan goals, confirm resources, and monitor results using your organisational skills.

Module outline

StorytellingThe three essential manager skills: organisation, facilitation, and leadership
ArticlesWhat makes a good manager, according to Google (11 key criteria) · Self-assessment of managerial skills
Expert videoThe transition from "doing" to "getting things done" and the three key roles: organiser, facilitator, and leader
AnchoringQuiz and True/False questions to dive deeper into the topic and cement what you've learned
Memo cardDownloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment
BonusA selection of videos to go further (TED, YouTube)

Models & methods

Three managerial postures: organiser, facilitator, leader; the shift from "doing" to "getting things done".

Research-based

In 2012, 30% of employees rated their manager as "bad" and two-thirds said they would refuse to take their place; criteria for a good manager identified by Google.