Ethics at Work: Promoting It Through a Relationship Charter

Teamwork & CooperationManagement & LeadershipManagers≈ 20 min

Key skill: Manager-employee relationship

Summary

Establish a relationship charter — a code of conduct co-written with your teams — to embed courtesy, constructive feedback, and respect at work: how to write it, keep it alive, and use it to settle conflicts.

Target audience

Any manager looking to promote a positive model of communication and collaboration.

Learning objectives

Write a relationship charter that makes sense to everyone and makes working together easier.
Flesh out the charter with elements on courteous relationships, technology use, environmental respect, sustainability, and more.
Involve employees in drafting a charter for ethical, constructive feedback.
Communicate about the charter and keep it alive within teams.

Module outline

ArticlesThe ethical, constructive feedback charter · Addressing disrespectful behaviour
Expert videoAn overview of the different types of charters (ethical, relational, professional-conduct), how they develop within a company, and how to put them in place
AnchoringQuiz and True/False questions to dive deeper into the topic and cement what you've learned
Memo cardDownloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment

Models & methods

Relationship charter / code of conduct; the ethical, constructive feedback charter; the distinction between thoughts and behaviours.

Research-based

Attorney Florian Becam and Legisocial on legal standing; Frédéric Laloux, "Reinventing Organizations"; examples from Air France, Google, Renault, RHD (4,000 employees).