First Step in Conflict Resolution: Organizing the Meeting Between Parties

Conflicts & TensionsTeamwork & CooperationAll employees≈ 10 min

Key skill: Conflict management & resolution

Summary

Untangling a conflict starts with the setting of the meeting: choosing the right time, once emotions have settled, a neutral and private place, then requesting the conversation clearly and firmly until you secure it.

Target audience

Anyone who wants to improve their quality of life and relationships.

Learning objectives

Organize a meeting with the other party to resolve a latent or open conflict between you
Determine and propose the best time for this conversation
Set aside enough time to sit down and ensure a productive conversation
Suggest holding the conversation somewhere comfortable that guarantees confidentiality

Module outline

ArticlesThe essential points for organizing a meeting · Interactive cards with testimonials and best practices for change
Expert videoHow to request a conversation with the person you're in conflict with, and choose the right time and place once emotions have settled
AnchoringA quiz and True/False questions to dig deeper and lock in what you've learned
Memo cardA downloadable coaching memo card: the key takeaways from the expert video
CommitmentConcrete examples to help you define your own commitment