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Programme sheet
Improving Communication Through Non Violent Communication
Communication & FeedbackConflicts & TensionsAll employees≈ 20 min
Key skill: Communication
Summary
Draw on Non Violent Communication at work. Protect yourself from the 4 communication traps: judgments, beliefs, binary thinking, and language that avoids responsibility.
Target audience
Anyone looking to promote a positive model of communication and collaboration
Learning objectives
- Rely on the 5 key principles of NVC in your challenging conversations.
- Become aware of the 4 communication traps: judgments, beliefs, binary thinking, and language that avoids responsibility.
- Move away from judgments that lead to conflict and favor describing facts and needs instead.
- Challenge the limiting beliefs that create unsatisfying behaviors.
Module outline
- StorytellingHow a company overcame tension between its teams thanks to NVC
- ArticlesThe 5 principles of Non Violent Communication (NVC)
- Expert videoThomas d'Ansembourg presents the 4 traps: judgments, beliefs, binary thinking, and language that avoids responsibility
- AnchoringA quiz and true/false questions to deepen your understanding and reinforce what you've learned
- Memo cardDownloadable memo-coaching card: the key takeaways from the expert video
- CommitmentConcrete examples to help you define your own commitment