Judgments, beliefs, binary thinking: four traps that sabotage your conversations without you even noticing.
Draw on Non Violent Communication at work. Protect yourself from the 4 communication traps: judgments, beliefs, binary thinking, and language that avoids responsibility.
20 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- the 4 traps: judgments, beliefs, binary thinking, language that avoids responsibility
- the 5 key principles of NVC for your difficult conversations
- practice in describing facts and needs instead of judging
Target audience
Anyone looking to promote a positive model of communication and collaboration
Learning objectives
- Rely on the 5 key principles of NVC in your challenging conversations.
- Become aware of the 4 communication traps: judgments, beliefs, binary thinking, and language that avoids responsibility.
- Move away from judgments that lead to conflict and favor describing facts and needs instead.
- Challenge the limiting beliefs that create unsatisfying behaviors.
Module outline
- Storytelling“Communication Pitfalls at Actionblue”2'11How a company overcame tension between its teams thanks to NVC
- ArticlesThe 5 principles of Non Violent Communication (NVC)
- Expert video“The 4 Traps of Communication”8'14Thomas d'Ansembourg presents the 4 traps: judgments, beliefs, binary thinking, and language that avoids responsibility
- AnchoringA quiz and true/false questions to deepen your understanding and reinforce what you've learned
- Memo cardDownloadable memo-coaching card: the key takeaways from the expert video
- CommitmentConcrete examples to help you define your own commitment
