One-on-One Meetings Between Manager and Employee

Communication & FeedbackManagement & LeadershipManagers≈ 20 min

Key skill: Manager-employee relationship

Summary

Structure and lead your one-on-ones in five steps, from the welcome to the follow-up, so every conversation ends with clear objectives and an action plan your team member truly owns.

Target audience

Managers looking to acquire the fundamentals of management.

Learning objectives

Structure a one-on-one meeting around 5 key steps
Create a welcoming, trusting climate
Get straight to the point while keeping communication positive
Listen, answer questions and question the person in front of you

Module outline

StorytellingAn illustration of poor practices in a one-on-one, through the example of Romain, a young manager
ArticlesRunning a decision-announcement meeting in 4 steps · Running a problem-solving meeting in 6 steps · The winning behaviours for successful one-on-ones
Expert videoThe 5 key steps of a successful one-on-one: a positive welcome, getting to the point, sharing, taking action and follow-up
AnchoringQuiz and True/False to dig deeper into the topic and anchor what you've learned
Memo cardDownloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment

Models & methods

5-step method; SMART objectives; the "golden question" ("How do you think...?").