Your relationship with your manager isn't something to just endure: three touchpoints to make it genuinely useful.
Structure your one-on-one meetings. Open on a positive note, get straight to the point, share, take action and set out next steps. Announce decisions, set clear objectives and facilitate problem-solving in the room.
20 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- the 5 steps of a successful one-on-one, from a positive welcome to follow-up
- templates for announcing a decision or solving a problem without tension
- the winning behaviours that build a climate of trust
Target audience
Managers looking to acquire the fundamentals of management.
Learning objectives
- Structure a one-on-one meeting around 5 key steps
- Create a welcoming, trusting climate
- Get straight to the point while keeping communication positive
- Listen, answer questions and question the person in front of you
Module outline
- Storytelling“The Room 103 Disaster”2'10An illustration of poor practices in a one-on-one, through the example of Romain, a young manager
- Articles
- Running a decision-announcement meeting in 4 steps
- Running a problem-solving meeting in 6 steps
- The winning behaviours for successful one-on-ones
- Expert video“The Steps of a Successful One-on-One”7'03The 5 key steps of a successful one-on-one: a positive welcome, getting to the point, sharing, taking action and follow-up
- AnchoringQuiz and True/False to dig deeper into the topic and anchor what you've learned
- Memo cardDownloadable coaching memo card: the key points from the expert video
- CommitmentConcrete examples to help you define your own commitment
