Solving a problem as a team without going in circles: consult, discuss, decide — in that order.
Facilitate team regulation. Discover in detail the 3 key steps for solving problems as a team: individual consultations, a discussion meeting, and a decision meeting.
15 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- the 3 steps of regulation: individual consultations, discussion, decision
- a discussion meeting deliberately kept free of decision-making
- a supportive framework that lets everything be put on the table
Target audience
Managers or project leads who run meetings.
Learning objectives
- Solve problems and determine a strategy for overcoming challenges within a team
- List the problems and challenges that can be put on the table and resolved in a team meeting.
- Listen individually to team members in one-to-ones.
- Organize a group meeting by setting a supportive framework.
Module outline
- Storytelling“Team Problem-Solving”1'21An excerpt from a Talk at Google where Yves Morieux shares his view on team problem-solving
- Articles
- A list of common team problems and how to turn them into goal-oriented questions
- The regulation meeting: a 3-step process
- Expert video“The Regulation Meeting: Solving Problems”4'49The key steps for running a regulation meeting and adopting the mediator role
- AnchoringQuizzes and true/false questions to dive deeper into the topic and lock in what you've learned
- Memo cardA downloadable coaching memo card: the key points from the expert video
- CommitmentConcrete examples to help you define your own commitment
- BonusA selection of videos to go further (TED, YouTube)
