Set SMART Goals and Track the KPIs

Efficiency & Time ManagementManagement & LeadershipAll employees≈ 20 min

Key skill: Steering & objectives

Summary

Using the SMART method, set goals that are clear, negotiated, and measurable: formulate each goal, distinguish the result from the negotiable means, track it with indicators (KPIs), and anticipate obstacles before committing.

Target audience

Anyone looking to improve their time management

Learning objectives

Set SMART goals (Specific, Measurable, Accepted, Realistic, Time-bound)
Negotiate goals with your manager and team members: allow room for choice and action
Make sure your goals feed your personal and professional priorities
Measure progress toward your goals using concrete and/or numerical indicators such as KPIs - Key Performance Indicators

Module outline

StorytellingThe story of a young manager navigating ambitious goals with his team
ArticlesStatistics and analysis on employees' room for action · KPIs and SMART goals: definitions and examples · Favoring the short term remotely: benefits and approach
Expert videoHow to formulate your goals, negotiate them, and identify the key questions before committing
AnchoringQuiz and True/False questions to dig deeper into the topic and anchor what you've learned
Memo cardDownloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment
BonusA selection of videos to go further (TED, YouTube)

Models & methods

SMART method; KPI tracking; distinction between result and negotiable means; goals within vs. beyond your control.

Research-based

Only 21% of employees are consulted when their goals are set.