Teleworkers and Managers: How to Keep in Touch from a Distance

Management & LeadershipCommunication & FeedbackManagers≈ 25 min

Key skill: Hybrid & remote management

Summary

Maintain the manager-employee bond remotely through regular one-to-ones: over-communicate, structure the weekly one-to-one, humanise exchanges with video and emojis, and stay attuned to what your telecommuter needs.

Target audience

Remote managers

Learning objectives

Maintain optimal remote communication, in both substance and style
Hold regular one-to-ones to offset isolation and gaps in communication and collaboration
Run structured meetings for announcing decisions, solving problems and offering support
Add more humanity to communications through video and emojis

Module outline

StorytellingHow Cindy and Kevin turned the challenges of remote collaboration into opportunities through virtual co-working and productivity challenges
ArticlesThe three meeting structures · One-to-ones with telecommuters: practical recommendations
Expert video4 key tips for turning one-to-ones into levers for performance and motivation
AnchoringA quiz and True/False questions to dig deeper into the topic and anchor what you've learned
Memo cardA downloadable coaching memo card: the key points from the expert video
CommitmentConcrete examples to help you define your own commitment

Models & methods

Hyper-communication; structured weekly one-to-ones; three meeting types: decision announcement, problem-solving, support; SMART goals.

Research-based

Finder University study on emojis; 72% of 17–25-year-olds say they express emotions better through emojis; communication is 55% visual, 38% vocal.