Win-win communication: establishing an equal rapport

If I do not consider the other as an equal, I create a toxic relationship.

Update: 29 January 2024

Training objectives

In this training course, you will learn how to :
  • Establish a peer-to-peer relationship for win-win communication.
  • Identify and understand the 4 possible "life positions" in a relationship.
  • Transition from the inferiority position "I'm not OK/You're OK" to "OK/OK."
  • Move from the superiority position "I'm OK/You're not OK" to "OK/OK."
  • Avoid the resignation position "I'm not OK/You're not OK."
  • Maintain an "OK/OK" or "+/+" stance for win-win communication, even when faced with someone who has chosen another quadrant.

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