The 5 attitudes for managing conflicts and negotiating at work
Win-win collaboration is not always possible. If you have a competitor or a defeatist in front of you, the magic will not work for them.
Update: 27 January 2024
- 25 minutes
- General public
- Find out via a questionnaire your preferred attitude to conflict management and negotiation: Avoid, Impose/Compete, Accommodate, Seek Compromise or Collaborate? Adjust your attitude to the situation.
Training objectives
In this training course, you will discover :
- What are the 5 attitudes according to Thomas & Kilmann: Avoid, Impose/Compete, Accomodate, Seek Compromise, or Collaborate.
- What are your preferred attitudes in conflict and negotiation (via a self-assessment questionnaire).
- In which situations are avoidance, imposition, accommodation or compromise appropriate strategies?.
- Why and when to promote a collaborative attitude in negotiation and conflict management.
- What are the 5 mistakes not to make in negotiation?
