Clarifying roles and responsibilities within the workplace
Our sense of responsibility is measured by our ability to respond to the unexpected.
Aysseline de Lardemelle

Update: 27 January 2024
- 20 minutes
- Managers
- Determine responsibilities through task clarification, self-governance or mission-based accountability. Use the RACI tool for a clear distribution of expectations, and encourage co-responsibility.
Training objectives
In this training course, you will learn how to :
- Define clear boundaries of roles and responsibilities when possible and desirable.
- Encourage individual accountability for an organic evolution of responsibilities.
- Define missions and objectives to promote autonomous accountability.
- Use tools such as RACI to clarify the roles and expectations of each individual.
- Resolve disputes related to responsibility confusion in a mature and constructive manner.
- Encourage co-responsibility of colleagues within a mature and committed team.