Clarifying roles and responsibilities within the workplace

Our sense of responsibility is measured by our ability to respond to the unexpected.

Update: 27 January 2024

Training objectives

In this training course, you will learn how to :
  • Define clear boundaries of roles and responsibilities when possible and desirable.
  • Encourage individual accountability for an organic evolution of responsibilities.
  • Define missions and objectives to promote autonomous accountability.
  • Use tools such as RACI to clarify the roles and expectations of each individual.
  • Resolve disputes related to responsibility confusion in a mature and constructive manner.
  • Encourage co-responsibility of colleagues within a mature and committed team.

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