Defuse difficult conflict sources

Conflict arises from the difference between what we think is right and what others think is right.

Update: 30 January 2024

Training objectives

In this training course, you will learn how to :
  • Manage value conflicts between individuals from different cultures.
  • Deescalate conflicts caused by incompatible personalities.
  • Handle conflicts arising from the external environment of the company.
  • Clarify differences between individuals to prevent unnecessary clashes.
  • Negotiate adjustments to avoid major conflicts.
  • Restructure work organization to prevent clashes of values or personalities.
  • Minimize irritants and sources of uncertainty to avoid conflicts during challenging times.

Already a subscriber? Log in

Scroll to Top