Defuse difficult conflict sources
Conflict arises from the difference between what we think is right and what others think is right.
Update: 30 January 2024
- 20 minutes
- General public
- There are 3 ways to overcome conflicts whose source seems "untreatable": value conflicts, incompatible personalities and a stressful external environment.
Training objectives
In this training course, you will learn how to :
- Manage value conflicts between individuals from different cultures.
- Deescalate conflicts caused by incompatible personalities.
- Handle conflicts arising from the external environment of the company.
- Clarify differences between individuals to prevent unnecessary clashes.
- Negotiate adjustments to avoid major conflicts.
- Restructure work organization to prevent clashes of values or personalities.
- Minimize irritants and sources of uncertainty to avoid conflicts during challenging times.
