Develop mediation skills

The mediator, the magician who creates a safe space where emotions calm and solutions bloom.

Update: 30 January 2024

Training objectives

In this training course, you will learn how to :
  • Contribute to resolving individual or collective conflicts in the workplace by adopting a mediator's attitude.
  • Utilize mediation to prevent harassment and psychosocial risks.
  • Benefit from the mediator's neutrality to restore collaboration and trust.
  • Save time, money, and energy through mediation tools.
  • Bring reason back into the equation, promote constructive exchanges, formalize compromises, and resolve impasses as a mediator.

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