Develop mediation skills
The mediator, the magician who creates a safe space where emotions calm and solutions bloom.
Update: 30 January 2024
- 20 minutes
- General public
- Discover the benefits and crucial role of the mediator in the workplace. Learn how to restore sanity, encourage constructive exchanges, formalize compromise and break deadlocks.
Training objectives
In this training course, you will learn how to :
- Contribute to resolving individual or collective conflicts in the workplace by adopting a mediator's attitude.
- Utilize mediation to prevent harassment and psychosocial risks.
- Benefit from the mediator's neutrality to restore collaboration and trust.
- Save time, money, and energy through mediation tools.
- Bring reason back into the equation, promote constructive exchanges, formalize compromises, and resolve impasses as a mediator.
