Your emotions aren't the enemy of reason: read well, they sharpen your decisions.
Improve your emotional intelligence by recognizing, understanding, and managing your emotions and those of others, for better communication and decision-making.
25 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- a self-assessment of your Emotional Quotient
- the 4 pillars of emotional intelligence at work
- the hidden needs behind fear, sadness, and anger
Target audience
Anyone looking to improve their quality of life and relationships
Learning objectives
- Carry out a self-assessment of your Emotional Quotient (EQ)
- Recognize, understand, and manage emotions to build healthy relationships.
- Understand the hidden needs behind negative emotions (fear, sadness, anger)
- Develop the 4 pillars of emotional intelligence at work
Module outline
- Storytelling“That's Not Emotional Intelligence”2'23An exploration of the often-misunderstood nuances of emotional intelligence, inviting you to question well-intentioned but potentially harmful behaviors
- Articles
- Self-assessment of your Emotional Quotient (EQ) and cautions on interpreting it
- The 4 pillars of emotional intelligence at work
- The short-, medium-, and long-term consequences of suppressing your emotions
- Expert video“Growing Your Emotional Intelligence”9'53Exploring EQ tests, the importance of mature emotional intelligence, and ways to improve it
- AnchoringQuiz and True/False questions to dig deeper into the topic and anchor what you've learned
- Memo cardDownloadable coaching memo card: the key points from the expert video
- CommitmentConcrete examples to help you define your own commitment
- BonusA selection of videos to go further (TED, YouTube)
