Diagnosing conflict and prevent its escalation

The spark of conflict, without the gases of escalation or avoidance, is but the beautiful flash of light from two stones clashing."

Update: 31 January 2024

Training objectives

In this training course, you will learn how to :
  • Differentiate between inflation factors (avoidance and escalation).
  • Raise awareness among the parties involved about the impact of their avoidance.
  • Assist resistant individuals in bringing disagreements to the table.
  • Facilitate discussions to prevent conflict escalation.
  • Clarify the responsibilities of each party in the escalation.
  • Intervene as a third party to defuse both escalation and avoidance.

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