Diagnosing conflict and prevent its escalation
The spark of conflict, without the gases of escalation or avoidance, is but the beautiful flash of light from two stones clashing."
Update: 31 January 2024
- 15 minutes
- General public
- Decipher conflicts by identifying the inflation factors and shutting off the toxic gases of avoidance and escalation. Act quickly and decisively before the conflict gets worse.
Training objectives
In this training course, you will learn how to :
- Differentiate between inflation factors (avoidance and escalation).
- Raise awareness among the parties involved about the impact of their avoidance.
- Assist resistant individuals in bringing disagreements to the table.
- Facilitate discussions to prevent conflict escalation.
- Clarify the responsibilities of each party in the escalation.
- Intervene as a third party to defuse both escalation and avoidance.
