Exiting the conflict at each of the 3 stages of the conflict

Shake up your assumptions, neutralize your triggers, and reinvent your reactions. The word conflict will eventually disappear from your vocabulary.

Update: 30 January 2024

Training objectives

In this online course, you will learn how to:
  • Identify the 3 stages of sliding into conflict: assumption, trigger, and reaction.
  • Recognize assumptions (demands, beliefs, and totalitarian values) that initiate conflicts.
  • Recognize triggers that automatically put us into the stress and conflict spiral.
  • Identify reactions that can amplify or reduce a conflict.
  • Take responsibility for changing our assumptions and reactions.

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