Watching the best isn't enough: a benchmark only counts if it moves you to action.
Organise effective benchmarking in 10 steps. Spot and draw inspiration as a team from the best practices of best-of-breed companies to inspire change in your department.
20 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- the 10-step method for organising team benchmarking
- the areas to benchmark: technology, problem-solving, strategy, innovation
- the Xerox case: how benchmarking turned a giant around against the competition
Target audience
Any manager or project lead tasked with promoting and supporting change within their organisation.
Learning objectives
- Benchmark on different topics, particularly to facilitate change and fuel innovation
- Observe competitors, best-of-breed companies, and their best practices
- Feed the company with ideas that inspire change
- Use various information-gathering methods for benchmarking
Module outline
- Storytelling“Xerox's Renaissance Through Benchmarking”2'05How Xerox bounced back against Japanese competition thanks to benchmarking
- ArticlesWhy and what to benchmark
- Expert video“Adopting a Benchmarking Mindset”9'07An overview of the key concepts of benchmarking, its applications, and a structured method
- AnchoringA quiz and true/false exercise to explore the topic further and cement what you've learned
- Memo cardDownloadable memo card: the key takeaways from the expert video
- CommitmentConcrete examples to help you define your own commitment
