Identifying and preventing conflicts in the workplace

The walls of organizations are full of abrasive surfaces; do you really want to strike your match there?

Update: 30 January 2024

Training objectives

Dans cette formation, vous découvrirez comment :
  • Better manage conflicts in the professional environment by tracing their origins.
  • Identify conflict sources related to economic and cultural environments.
  • Minimize tensions due to suboptimal work organization.
  • Establish calm and efficient communication between colleagues and with management.
  • Implement clear work processes and clarify roles and responsibilities.
  • Understand new sources of workplace conflicts: the challenges of teleworking, digital divides, generational gaps, etc.
  • Improve social skills and recognize everyone's personal challenges to better handle interpersonal relationships.

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