Identifying and preventing conflicts in the workplace
The walls of organizations are full of abrasive surfaces; do you really want to strike your match there?
Update: 30 January 2024
- 20 minutes
- General public
- Identify traditional and new sources of conflict at work. Defuse the negative impacts of the environment, work organization and relationships to overcome stress and conflict.
Training objectives
Dans cette formation, vous découvrirez comment :
- Better manage conflicts in the professional environment by tracing their origins.
- Identify conflict sources related to economic and cultural environments.
- Minimize tensions due to suboptimal work organization.
- Establish calm and efficient communication between colleagues and with management.
- Implement clear work processes and clarify roles and responsibilities.
- Understand new sources of workplace conflicts: the challenges of teleworking, digital divides, generational gaps, etc.
- Improve social skills and recognize everyone's personal challenges to better handle interpersonal relationships.
