Trust can't be decreed — it's built step by step, and it's the real engine of performance.
Widespread remote work is forcing us to rethink management and strike the right balance between autonomy and oversight. Manage successfully both in person and remotely by applying the keys to management by trust.
25 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- the shift from “command and control” to management by trust
- keys to balancing autonomy and oversight, both in person and remotely
- the trust signals to watch for, so you can catch problems early
Target audience
Managers looking to help their teams grow through trust
Learning objectives
- Manage hybrid and remote teams by building a climate of trust and daring to extend it.
- Clarify your need for information and follow-up so you're never navigating blind.
- Adapt your management style and the questions you ask to what each team member needs.
- Watch for trust signals and stay close to remote team members to stay aware of any problems
Module outline
- Storytelling“Management by Trust at MAIF”3'12A bold transformation toward trust-centred management, launched in 2014
- Articles
- Harvard Business Review figures on the impact of management by trust
- Trust and McGregor: Theory X and Theory Y
- The consequences of the two management styles
- Expert video“Remote Management: The Trust Challenge”10'08The differences between “command and control” management and management by trust
- AnchoringA quiz and True/False questions to dig deeper into the topic and anchor what you've learned
- Memo cardA downloadable coaching memo card: the key points from the expert video
- CommitmentConcrete examples to help you define your own commitment
- BonusA selection of videos to go further (TED, YouTube)
