Resisting change isn't bad will: four blocks to decode so you can lift them.
Decode individual and collective resistance to change. Listen, reassure, negotiate and communicate with your teams so change actually takes hold — and takes hold positively.
20 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- a map of resistance: individual, collective, organisational
- a judgement-free way to receive people's instinctive reactions to change
- the levers that reassure: listening, dialogue, authenticity
Target audience
Any manager or project lead who needs to promote and support change within their organisation.
Learning objectives
- Identify and overcome resistance to change
- Understand the different causes of resistance to change: individual causes, collective causes, and causes tied to the change itself and how it is led
- Receive people's instinctive resistance reactions without judgement
- Listen, engage in dialogue, stay authentic and reassure teams to reduce resistance
Module outline
- Storytelling“Satya Nadella at Microsoft”1'58How he transformed the company culture by instilling empathy and curiosity to overcome resistance to change
- Articles
- Involve resistors instead of subduing them
- The components of resistance to change (examples and best practices)
- Expert video“Identify and Overcome Resistance to Change”10'49An overview of the different causes of resistance to change and how to overcome them: individual causes, collective/organisational causes, and causes tied to the change itself and how it is led
- AnchoringA quiz and True/False questions to dig deeper into the topic and anchor what you've learned
- Memo cardA downloadable coaching memo card: the key points from the expert video
- CommitmentConcrete examples to help you define your own commitment
