Practice active listening: the key to successful communication

The art of asking the right questions is more valuable than that of providing the right answers.

Update: 24 January 2024

Training objectives

Dans cette formation, vous découvrirez comment :
  • Self-diagnose your listening attitudes using the Porter questionnaire.
  • Practice active listening (at the right times, not all the time!) to improve communication and avoid conflicts.
  • Be genuinely available to the other person to understand and welcome their perspective.
  • Use synchronization to better understand and resonate with the other person's energy.
  • Navigate through our matrix of the 4 essential questions to better understand the other person.
  • Give preference to open-ended golden questions to get discussions and projects moving.
  • Use paraphrasing so that your interlocutor feels fully heard and understood.

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