Preventing and easing team tensions
An unresolved conflict is like tooth decay: the longer you wait, the worse the pain will be and the more difficult it will be to treat.
Update: 27 January 2024
- 15 minutes
- General public
- Detect and defuse latent or hidden conflicts in your team to foster constructive communication. How? By adopting three key attitudes.
Training objectives
In this online course, you will learn how to:
- Identify an underlying conflict and be aware of the subtle discomfort it can cause.
- Anticipate latent conflicts by immediately recognizing the signals.
- Use the right tools and ask the right questions to validate the presence of an underlying conflict.
- Adopt a positive attitude and encourage the expression of disagreement.
- Collaboratively seek lasting solutions before the conflict escalates.
