Resolve conflicts: the 4 indicators of success

A resolved conflict is not a parenthesis closed on a painful event, it is a promising young plant that is already bearing fruit.

Update: 24 January 2024

Training objectives

In this online course, you will learn how to:
  • Validate the internal resolution of the conflict (acceptance, peace, accountability).
  • Assess the situation post-conflict and evaluate the final cost of the conflict.
  • Evaluate the degree of job satisfaction and motivation of participants after resolving a conflict.
  • Validate the maintenance of a quality relationship enabling professional collaboration between the 2 parties.
  • Ensure the long-term effectiveness of the conflict resolution solution.
  • If necessary, readjust the solutions to maintain a win-win.

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