Resolving an open conflict
Resolving an open conflict does not mean defeating an adversary, but rather finding an ally step by step.
Update: 29 January 2024
- 2 hours 15
- General public
- Our online training course teaches you how to manage open conflict proactively. You'll learn how to prepare constructive meetings and use effective speaking strategies to resolve conflict.
Training objectives
In this training course, you will learn how to :
- Prepare your mindset and evaluate your options before addressing a conflict.
- Organize a meeting with the other party to resolve a latent or evident conflict between you.
- Adjust your requests and attitudes to facilitate conflict resolution.
- Follow 5 proven steps to achieve effective conflict resolution in a win-win balance.
- Collectively resolve a conflict when the entire team is involved.
