Resolving an open conflict

Resolving an open conflict does not mean defeating an adversary, but rather finding an ally step by step.

Update: 29 January 2024

Training objectives

In this training course, you will learn how to :
  • Prepare your mindset and evaluate your options before addressing a conflict.
  • Organize a meeting with the other party to resolve a latent or evident conflict between you.
  • Adjust your requests and attitudes to facilitate conflict resolution.
  • Follow 5 proven steps to achieve effective conflict resolution in a win-win balance.
  • Collectively resolve a conflict when the entire team is involved.

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