The hidden costs of conflict in the workplace
Letting conflicts spread throughout the organization is like letting moisture seep into the walls of your house.
Update: 28 January 2024
- 15 minutes
- General public
- Measure the costs of conflict on employees, the organization and managers. Become a facilitator, mediator or arbitrator to effectively resolve team conflicts.
Training objectives
In this training course, you will learn how to :
- Assess the impacts and costs of a conflict on employees, the team, the manager, and the organization.
- Protect teams from the potential consequences of conflict on employee motivation and health.
- Prevent the decline in productivity and financial costs generated by employee demotivation and absenteeism.
- Resolve conflicts quickly and collaboratively, even if it means accepting an imperfect solution rather than letting the conflict escalate
