The impact of conflict at work: from emergence to resolution
Taking charge of resolving a conflict is to choose to direct the energy of an initial problem towards the creation of a lasting, win-win improvement.
Update: 28 January 2024
- 1 hour 45
- General public
- Our online training course offers an in-depth study of the impact of conflict in the workplace and how to resolve it. How to anticipate conflict, turn conflict into an opportunity and ensure it is resolved.
Training objectives
In this training course, you will learn how to :
- Evaluate the impacts and costs of a conflict on employees, the organization, and the manager.
- Spot a latent conflict and be aware of the insidious inconveniences it can cause.
- Turn conflict into an opportunity to enrich your perspectives and contribute to change.
- Take stock after a conflict and assess the final cost of the conflict.
- Assess whether the conflict is really over and avoid a recurrence.
