The essential questions to manage a conflict effectively

Trying to resolve a conflict without preconditions is like trying to put out a fire without water.

Update: 28 January 2024

Training objectives

In this training course, you will learn how to :
  • Recognize that a problem exists even if it doesn't directly impact you.
  • Find unilateral solutions when facing an interlocutor who doesn't recognize the problem.
  • Identify the obstacles and fears of the stakeholders.
  • Find unilateral solutions when one of the parties lacks the desire or capability to do so.
  • Explore creative alternatives to resolve the conflict.
  • Practice letting go in order to find compromise solutions.
  • Decide between resorting to a third party, separation, or a unilateral solution.

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