Correcting course without demotivating is possible: feedback that helps people grow instead of hurting them.
Learn to give feedback with courage, compassion, and agility. Offer constructive feedback to a teammate, whatever your reporting relationship. Turn every piece of feedback into a chance for everyone to grow.
20 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- the 5 steps of constructive feedback, from the positive opening to the follow-up
- the courage-compassion-agility trio for correcting course without demotivating
- a comparison table of good and bad feedback practices
Target audience
Anyone looking to promote a positive model of communication and collaboration
Learning objectives
- Develop the 3 qualities needed for constructive feedback: compassion, courage, and agility
- Follow the 5 steps of feedback, step by step: positive opening, getting straight to the point, listening, concrete action, and follow-up.
- Show courage in addressing problems constructively with your teammates.
- Be compassionate by listening to the other person (manager, team member, or colleague) without judgment and respecting their ideas.
Module outline
- Storytelling“Silent Feedback”1'47A situation where a lack of direct feedback creates misunderstandings between colleagues
- Articles
- Possible reactions to feedback and how to handle them
- Giving feedback to a colleague: challenges and recommendations
- A comparison table of good and bad feedback practices
- Expert video“The Art of “Negative” Feedback: Correcting Course Without Demotivating”7'20The 5 key steps of constructive feedback: positive opening, describing the facts, listening, SMART objectives, and follow-up
- AnchoringQuiz and True/False questions to dig deeper into the topic and anchor what you've learned
- Memo cardDownloadable coaching memo card: the key points from the expert video
- CommitmentConcrete examples to help you define your own commitment
- BonusA selection of videos to go further (TED, YouTube)
