One sincere compliment beats a thousand hollow words of encouragement: dare to give positive feedback — it transforms.
Give positive feedback regularly. Recognize your team members, managers, and colleagues, and build on their successes. Anticipate reactions and grow a culture of positive feedback across your team.
20 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- two techniques for praise: the flash compliment and in-depth feedback
- example phrases that feel good — and that ring true
- the three-thank-yous rule, inspired by Blablacar
Target audience
Anyone looking to promote a positive model of communication and collaboration
Learning objectives
- Give positive feedback and sincerely praise your teammates (manager, team members, colleagues).
- Express your satisfaction sincerely, in a way suited to each situation
- Strengthen your teammates' motivation, confidence, learning, and wellbeing through positive feedback.
- Choose between the flash compliment and in-depth positive feedback depending on the situation.
Module outline
- Storytelling“Staging Recognition”2'13The story of employees who take creative initiatives to earn recognition, prompting their manager to organize an official ceremony
- Articles
- Compliment versus criticism
- Types of praise
- Praise that feels good: inspiring examples of complimentary phrases
- Expert video“The Art of Positive Feedback, or How to Praise”6'53Presentation of the principles and techniques for developing the reflex of praise as a source of wellbeing, motivation, and performance
- AnchoringQuiz and True/False questions to dig deeper into the topic and anchor what you've learned
- Memo cardDownloadable coaching memo card: the key points from the expert video
- CommitmentConcrete examples to help you define your own commitment
- BonusA selection of videos to go further (TED, YouTube)
