A disagreement isn't a conflict — until you let the mechanics run away with it: act early.
Explore the three disagreements that often spiral into conflict: where we're headed, how we act, and how we cooperate. Discover the keys to managing all three without tension.
15 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- the three disagreements that spiral out of control: where we're headed, how we act, how we cooperate
- the explosive combination to watch for: interdependence plus negative emotions
- EDF's "irritant-handling" scheme as a source of inspiration
Target audience
Anyone looking to improve their quality of life and relationships
Learning objectives
- Identify the reasons fueling the disagreement
- Define a shared goal that outweighs conflicts of interest
- Weigh and negotiate the action plan to reach the set goal
- Soften your convictions to cooperate better with others
Module outline
- Storytelling“Alice and Bob: The Mechanics of a Conflict”2'06How a simple technical disagreement, handled remotely, spiraled into a crisis — and what it reveals about the way we communicate
- Articles
- The third way: exploring the psychological roots of disagreement and introducing the different-paths approach
- A metaphorical image of different paths illustrating the options when facing disagreement
- Reflecting on the alternatives: finding a third way or accepting separate paths
- Expert video“From Disagreement to Conflict”6'33An explanation of the conditions that turn disagreement into conflict: interdependence and negative emotions
- AnchoringA quiz and true/false questions to deepen the topic and anchor what you've learned
- Memo cardA downloadable coaching memo card: the key takeaways from the expert video
- CommitmentConcrete examples to help you define your own commitment
