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Understanding Your Emotions for Better Communication

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'Stressed' often hides another emotion: naming it is the first step to regulating it.

Identify and express what you're feeling using non-violent communication. Own the emotions behind your stress and understand them to move past them.

20 min at your own paceAvailable in FR + ENNo prerequisites

You will walk away with

  • the real emotions hiding behind the catch-all word 'stressed'
  • the basics of Non-Violent Communication for naming what you feel
  • the check-in / check-out ritual for opening and closing your team exchanges

Target audience

Anyone wanting to improve their quality of life and relationships

Learning objectives

  1. Become aware of the emotions veiled behind the catch-all word "stress".
  2. Name emotions using Non-Violent Communication.
  3. Unmask the judgements and interpretations hidden in a poorly expressed emotion.
  4. Take full responsibility for your emotions.

Module outline

  • Articles
    • "Emotions and colours": the place of emotions at work
    • Check-in / check-out: a Canadian practice for expressing your state of mind in meetings
    • Banning "I'm stressed" and identifying the real emotions behind it
  • Expert videoNaming Our Internal State, Our Emotions7'28An invitation to put the right word on your internal, emotional state instead of using the term "stressed"
  • AnchoringA quiz and true/false exercise to explore the topic further and cement what you've learned
  • Memo cardDownloadable memo card: the key takeaways from the expert video
  • CommitmentConcrete examples to help you define your own commitment

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For your teams

Ready to communicate better through your emotions?

Let's discuss your goals and where this module fits in your training programme.

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