Resistance to AI isn't a wall, it's a stage: guide your team through it, from shock to integration.
Guide your team members through the different stages of the change curve. Inform, support, encourage, and recognize progress to make change succeed.
25 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- the change curve to read your team members' reactions, from denial to acceptance
- 10 tips for communicating well during periods of change
- a mindset for welcoming resistance with empathy and recognizing every step forward
Target audience
Anyone going through change, or supporting others through it.
Learning objectives
- Welcome resistance to change with empathy and manage it on an individual basis.
- Identify the different stages of the change curve: denial, anger, and beyond.
- Support team members through the different stages of change.
- Encourage and recognize the right behaviors.
Module outline
- Storytelling“The Art of Communication According to Alan Mulally”2'15An inspiring lesson on transparency and transforming a company culture
- Articles
- Imposed vs. desired change
- 10 tips for communicating well during change
- The change curve and attitudes to adopt
- Expert video“Managing Resistance to Change: The Change Curve”9'24An overview of the different stages of the change curve and strategies for supporting your team through them
- AnchoringQuiz and True/False questions to dig deeper into the topic and anchor what you've learned
- Memo cardDownloadable memo card: the key points from the expert video
- CommitmentConcrete examples to help you define your own commitment
- BonusA selection of videos to go further (TED, YouTube)
