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Managing flexible work without losing performance

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Giving up a promotion rather than returning to the office full time: for half of employees, the choice is made.

Flexibility is neither laxity nor a favor for a few: it’s a negotiated way of organizing work, with clear rules and rituals that last. This module sets out its four dimensions (place, hours, assignments, and workload) and shows how to make it work without fragmenting the team, from the office to the store or the hospital.

~20 min at your own paceKey skill: Organizing Hybrid and Flexible WorkAvailable in FR + ENNo prerequisites

What you’ll take away

  • four levers for thinking about flexibility beyond remote work alone
  • the ground rules to set together before vagueness creates tension
  • a safeguard against proximity bias, so distance doesn’t cost people promotions

Who it’s for

Managers who want to give everyone flexibility while keeping a team that works together.

Learning objectives

  1. Distinguish flexibility from laxity or individual favors: a clear, negotiated framework for everyone.
  2. Use the four levers (where, when, how, and how much), including for frontline teams.
  3. Build the ground rules with the team: being present together, response times, shared hours, and non-negotiable rituals.
  4. Counter proximity bias through management by results, so that visibility doesn’t decide promotions.

How does this module work?

The steps of the Adaptive module.

  1. Self-assessmentOn nine dimensions, to gauge current habits and guide the practice.
  2. Expert videoA ~10 min video with three pauses for reflection.
  3. Practice scenariosThe first two scenarios chosen from the self-assessment, then sixteen more, optional. Every answer gets feedback: what it leads to, and one way to improve.
  4. Dated commitmentOne action to try, written by the learner or chosen from the suggestions.
  5. Memo to downloadKey takeaways, questions, commitment, personal notes, and checklists.

Duration: ~20 min. Excluding bonus practice scenarios and optional in-depth content.

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For your teams

Ready to start?

Let’s discuss your goals and where this module fits in your training program.