Privacy notice
Last updated: 31 October 2026
This privacy notice explains how Afthonios processes your personal data when you visit the afthonios.com website, contact us, request trial access, take modules or use the website assistant. Cookies are described in the Cookie policy.
Controller
Data controller: AFTHONIOS CM Ltd, Neou Choriou 3, 8820 Latchi – Polis, Cyprus — info@afthonios.com. Data is processed in accordance with the General Data Protection Regulation (GDPR) and Cypriot Law 125(I)/2018.
Full company details are given in the legal information.
Data processed, depending on your situation
- You visit the website: technical connection data, described under “When you visit the website”.
- You visit the website or contact us in a professional capacity: the information you enter in the contact form (first name, last name, job title, organization, e-mail address, type of request and any details you choose to give).
- You have requested trial access: see “When you request trial access” below. This access works with a sign-in link sent by e-mail, without a password.
- Your organization gives you access to modules: your account information (name, e-mail address) and your progress in the modules.
- You have a legacy account or subscription: your account information (name, e-mail address, encrypted password), your progress through the courses, and the subscription and billing data processed by Stripe. We do not collect your payment card details: they are processed exclusively by Stripe.
- You use the catalog assistant: the text of your questions, see “When you use the catalog assistant”.
- Someone from your organization invites you to discover the modules: your first name, your last name if given, and your e-mail address, see “When you invite colleagues”.
When you visit the website
To display the website, your browser sends technical connection data to our host, Vercel: your IP address, the address of the page requested, the date and time, and information about your browser. This data may appear in the hosting technical logs, which are used for security and to diagnose errors. Legal basis: our legitimate interest in providing a secure, working website (Article 6(1)(f) GDPR).
Audience measurement: we use Vercel Web Analytics, our host’s statistics tool, to see how many visits we get and which pages are viewed. It sets no cookies and does not store your IP address: the address, combined with your browser characteristics, is used server-side to compute a hashed identifier that changes every day, and is then discarded. The resulting statistics are aggregated, limited to our own site, and are neither sold nor used to profile you. Legal basis: our legitimate interest in knowing how the website is used (Article 6(1)(f)).
Videos: videos are delivered by BunnyWay d.o.o. (bunny.net, Slovenia), which receives your IP address for this purpose in order to send you the video.
When you contact us
The contact form lets you ask us a question, talk about your project, or request a demonstration or a quote.
The data concerned
Fields marked as required are needed to process your request; the others are optional. Sending the form does not sign you up for a newsletter.
- The information you enter: first name, last name, job title, organization, e-mail address, type of request, your message and, depending on the request, any details you choose to give (module or topic concerned, number of employees, volume, arrangements, roll-out timetable, preferred language).
- The language of the page from which you write and the date of your request.
- To limit abuse, a daily counter of submissions tied to a truncated network prefix — never to your full IP address. These counters are deleted once they are no longer needed, usually the next day.
Why, and on what legal basis
- Answering your request and following up on our exchanges, including with an acknowledgment of receipt: steps taken at your request prior to entering into a contract (Article 6(1)(b) GDPR) or, when you write on behalf of your organization, our legitimate interest in answering the requests we receive (Article 6(1)(f)).
- Keeping a copy of your request in our database, so that it is not lost if an e-mail fails to send: our legitimate interest (Article 6(1)(f)).
- Offering, in connection with your request, to discuss your training project: our legitimate interest (Article 6(1)(f)), see “Purposes and legal bases”. You may object at any time.
Recipients
- Your request is sent by e-mail to the Afthonios team, who handle it, and stored in our database.
- Service providers: Resend (Plus Five Five, Inc., United States) for sending e-mails, including the acknowledgment of receipt; Neon for the database; Vercel for hosting; Google Workspace (Google Ireland Limited) for receiving your request and sending our replies. See “Recipients and processors”.
Retention period
Your contact details and your request are kept for no more than three years from their collection or from the last relevant contact initiated by you. If your request leads to a contract, the exchanges relevant to that contract are kept with it.
You may exercise the rights described under “Your rights” at any time.
When you request trial access
This section supplements the notice above for professional trial access, which lets you evaluate three Afthonios modules for a limited period. The rules of the access itself are set out in the Trial access terms.
The data concerned
- The contact details given in the form: first name, last name, job title, organization and work e-mail address. The language in which you made your request is also recorded. All fields of the trial access form are required to open your access.
- Sign-in and security information: you sign in with a temporary link sent by e-mail, without a password. Once you are signed in, the session cookie described in the Cookie policy keeps you signed in. As for any account on the website, the IP address and type of browser used when signing in are recorded with the session, for account security. To limit abuse, we keep a daily counter of requests, tied to a truncated network prefix and to a fingerprint of the e-mail address — never to your full IP address; these counters are deleted after a few days.
- Management of your access: the dates of your request, of the sending of the link, of the first opening of a module, of the end of your access, of any extension or reactivation and of the sending of the trial messages; the modules and formats you view, and your progress.
- Your learning answers and your feedback: depending on the format, the answers you enter in the activities and the feedback based on them are recorded with your progress, so that you can resume your exploration.
- Your requests for help and our exchanges: the messages you send us, in particular by replying to a trial e-mail, and the messages we send you.
- Proof that you accepted the terms: the date, the version of the terms accepted and the language of the page.
- Your objection to offers to talk, if you have expressed it, so that we can respect it.
What this data is used for
Your request does not sign you up for a newsletter.
Legal bases: managing your access, the messages needed for it to work, the learning experience and answering your requests are based on the performance of the trial access terms you accepted (Article 6(1)(b) GDPR); the security of the access, proof of your acceptance, internal statistics on trial access use and offers to talk are based on our legitimate interest (Article 6(1)(f)).
- Opening, securing and managing your trial access, and telling you its dates.
- Sending you the messages needed for it to work: access link, reminder, confirmation, end.
- Giving you the learning experience and your personalized feedback.
- Answering your requests.
- Producing internal statistics on how trial access is used (number of requests, modules opened, videos watched, contact requests), as totals, to improve our modules and our offer. These statistics are not used to assess you individually.
- Offering, in some messages, to discuss your training project. You may object at any time: your trial access is not closed as a result, and you will still receive the messages needed to sign in or for an action you have requested.
What we do not do with your learning answers
The sample group report shown in the trial space is based on fictitious data, unrelated to your answers.
The trial access modules do not use any artificial-intelligence service: your answers are not sent to any AI provider.
Our administration interface does not display participants’ learning answers; it shows the information needed to manage access (contact details, dates), as well as these overall statistics.
- They are not passed on to your employer.
- They are not used to qualify you commercially.
- The website assistant has no access to them.
- They are not used, in a form that identifies you, to train any system.
When you invite colleagues
From your trial space, you can invite colleagues from your organization. We then record the first name, the last name if given and the e-mail address of the person invited, the date of the invitation and the language of the e-mail. Your colleague receives a single e-mail stating who invited them; no reminder is sent. An invitation that is not taken up is deleted after 30 days. We do not tell you whether your colleague has taken up the invitation; if they request access, the link between the two accesses is kept for our internal follow-up.
Legal basis: our legitimate interest, and that of the person inviting, in allowing the modules to be discovered within the same organization (Article 6(1)(f) GDPR).
Recipients and service providers
Your data is intended for the Afthonios team in charge of trial access and of following up requests. It is hosted and processed by the technical service providers listed under “Recipients and processors” (hosting, database, e-mail delivery, video delivery, file storage).
Retention periods
- Learning answers and progress during the trial: we delete the learning data that identifies you 30 days after your access actually ends, including any extension or reactivation. A discussion about a project does not extend this period. If your account also has another access to the modules, the data kept under that other access is not affected.
- Professional contact details: when they are used to offer you a conversation, they are kept for no more than three years from their collection or from the last relevant contact initiated by you. A message sent by Afthonios does not restart this period.
- Sign-in account, proof of acceptance and objection: kept for as long as your professional contact details.
- Invitations not taken up: deleted after 30 days.
Your rights
You have the rights described under “Your rights”: access, rectification, erasure, restriction, objection and portability. To exercise them: info@afthonios.com or connect@afthonios.com.
When you take modules
Your answers in the modules
So that you can resume a module where you left off, we record your progress and your answers in that module.
Depending on the module, this record includes your progress (steps completed, part of the video watched), the choices and answers you enter in the activities, including texts you write, and tracking events (module viewed, started, completed). Legal basis: providing the service you have access to, under your subscription, your trial access or the access provided by your organization (Article 6(1)(b) and (f) GDPR).
When you use the assistant or a module’s coach, to limit abuse we keep a daily counter tied to your account or, if you are not signed in, to a truncated network prefix — never to your full IP address.
If you proofread modules for us
If you proofread our modules at our request, we record your name, your email address, your review languages and your comments, together with their location in the module and the date; the Afthonios team and the other reviewers for the same language can see them, on the basis of our legitimate interest in having our modules proofread (Article 6(1)(f) GDPR), and we keep them until the end of your proofreading assignment.
Artificial intelligence in the modules
The modules of the 2026 series, including those of the trial access, do not use any artificial-intelligence service: the feedback you read in them is prepared in advance by our team. Only four modules that predate this series offer AI-generated feedback.
Coach in some interactive modules: in modules that offer personalized AI feedback, this feedback is generated from the text you enter in the exercise concerned and from your positions in the self-assessment. These elements are sent to Anthropic PBC (United States) to produce the feedback. The generated feedback is stored with your progress.
Anthropic acts as a processor. This content is kept by Anthropic for a maximum of 30 days for security purposes and is not used to train its models.
When your organization gives you access to the modules
Your organization, as a customer of Afthonios, may give you access to the modules on our platform or in its own learning platform.
- On the Afthonios platform: we process your account information (name, e-mail address), your membership of your organization’s space, your progress and your answers in the modules (see “When you take modules”).
- What your organization sees: the people in charge of training or human resources receive group summaries. Individual reporting under your name is only possible with an option provided for this purpose and with your agreement. The administrators of your organization’s space see the list of its members (name, e-mail address) in order to manage access.
- In your organization’s learning platform: your answers and your progress are recorded by that platform, under your organization’s responsibility; Afthonios has no access to them. The module videos are then played from bunny.net via our website, which technically transmits your IP address to Vercel and BunnyWay.
Legal basis: our legitimate interest, and that of your organization, in giving you access to the training provided for in the contract it has concluded with us (Article 6(1)(f) GDPR). Individual reporting under your name is based on your consent (Article 6(1)(a)), which you may withdraw at any time.
When you use the catalog assistant
Catalog assistant: the website offers a conversational assistant to search the catalog. The text of your questions is sent to Mistral AI (France, European Union) to generate the answer. This assistant has no access to your answers in the modules. Please do not enter sensitive data. This service sets no cookies.
Mistral AI acts as a processor; it keeps the text of the questions and answers for a maximum of 30 days to detect abuse, and the use of our exchanges to train its models is turned off in our account. We do not keep the content of your conversations: to limit abuse, we only keep a daily counter tied to your account or, if you are not signed in, to a truncated network prefix, and we record the volume of use of the service, without the content of the messages. Legal basis: our legitimate interest in helping you find the modules that suit your needs (Article 6(1)(f) GDPR).
If you have a legacy account or subscription
Subscriptions taken out previously are still managed by Stripe (stripe.com). We process your account and subscription data to give you access to the courses, manage your subscription and send you the necessary messages (confirmation, password reset). Legal bases: the performance of your contract (Article 6(1)(b) GDPR) and, for accounting records, our legal obligations (Article 6(1)(c)).
Purposes and legal bases
We use your data to provide the service (access to the courses, management of your account or access), to send you the messages needed for it to work (confirmation, sign-in link, password reset, invitation to join a space) and to comply with our legal obligations.
Offers to talk, in a professional context: if you have contacted us in a professional capacity or requested trial access, we may offer to discuss your training project, in connection with your request. Each of these messages lets you object easily. Your objection changes neither your access nor the sending of the messages needed for it to work.
These offers are based on our legitimate interest in presenting our training to the professionals concerned (Article 6(1)(f) GDPR) and relate to subjects connected with your job. Your objection is recorded and checked before each message is sent.
Accepting the trial access terms does not mean agreeing to receive these offers. No request signs you up for a newsletter.
Legacy subscribers: if you use the website in a personal capacity, we send you no marketing without your consent.
Legal bases at a glance
- Performance of a contract or steps taken at your request prior to entering into a contract (Article 6(1)(b)): trial access, legacy subscriptions, access to the modules, answering your requests.
- Legitimate interest (Article 6(1)(f)): website security and abuse prevention, cookieless audience measurement, backups, catalog assistant, access provided by your organization, offers to talk to professionals, invitations of colleagues, internal statistics on trial access use.
- Legal obligation (Article 6(1)(c)): keeping accounting records, answering requests from the authorities.
- Consent (Article 6(1)(a)): individual reporting under your name to your organization, where this option exists.
Recipients and processors
Within Afthonios, your data is accessible to the team for what it needs to do: handling requests, support, technical maintenance. It is neither sold nor rented out.
The following service providers process data on our behalf, as processors:
- Vercel Inc. (United States): website hosting and execution of server functions in the Frankfurt region (Germany); cookieless audience measurement.
- Neon Inc.: database, hosted in the European Union (Frankfurt, Germany).
- Resend — Plus Five Five, Inc. (United States): sending e-mails (sign-in links, acknowledgments of receipt, trial access messages, password resets, invitations). Our e-mails contain no open or click tracking.
- Hetzner Online GmbH (Germany): storage of website files and of database backups.
- GitHub, Inc. (United States): automated execution of the daily database backup.
- BunnyWay d.o.o. (Slovenia): video delivery.
- Mistral AI SAS (France): catalog assistant.
- Anthropic PBC (United States): personalized AI feedback in the four modules predating the 2026 series that offer it.
- Stripe Payments Europe, Ltd. (Ireland): payment and management of legacy subscriptions.
- Google Ireland Limited (Ireland), Google Workspace: receiving and sending the e-mails we exchange with you (info@ and connect@ addresses).
We disclose data to the authorities only where the law requires us to do so.
Transfers outside the European Union
Vercel, Resend, GitHub and Anthropic are established in the United States, as is Neon, whose database is hosted in the European Union; Google Ireland Limited uses its parent company Google LLC, established in the United States. Data may therefore be transferred to the United States or made accessible from there. These transfers are covered by the European Commission’s adequacy decision on the EU–U.S. Data Privacy Framework for companies certified under it and, failing that, by the standard contractual clauses adopted by the European Commission. You can obtain information about these safeguards by writing to us.
Retention periods
- Legacy accounts and subscriptions: account data is kept for as long as the account is active, then deleted or anonymized, subject to legal retention obligations (in particular accounting obligations).
- Trial access — learning answers and progress: we delete the learning data that identifies you 30 days after your access actually ends, including any extension or reactivation. A discussion about a project does not extend this period.
- Professional contact details (contact form, trial access request): when they are used to offer you a conversation, they are kept for no more than three years from their collection or from the last relevant contact initiated by you. A message sent by Afthonios does not restart this period.
- Access provided by your organization or under another contract: the data linked to that access follows the periods set for it; the end of a trial access does not delete it.
- Invitations of colleagues not taken up: deleted after 30 days.
- Sign-in data (IP address and browser recorded with the session): deleted 30 days after the session expires.
- Abuse-prevention counters: those of the trial access are deleted the next day, all others (contact form, assistant) after 7 days; they contain neither your full IP address nor the content of your messages.
- Hosting technical logs: kept for one day by our host, then deleted; they are not passed on to any other service.
- Backups: the database is backed up every day at Hetzner (Germany). Daily copies are kept for 35 days; one copy per month is kept for a maximum of 12 months. Our database provider, Neon, also allows the database to be restored to any point within the last 7 days at most. Data deleted from the database remains in these copies until they are themselves deleted; they are used only to restore the service after an incident.
Profiling and automated decisions
We take no decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you. In the modules, the choice of situations offered according to your answers serves only to adapt your learning.
Your rights
Your rights: you have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights: info@afthonios.com or connect@afthonios.com.
- Access: to find out whether we process data about you and to receive a copy.
- Rectification: to have inaccurate or incomplete data corrected.
- Erasure: to have your data deleted, unless we must keep it, for example to comply with a legal obligation.
- Restriction: to ask for the use of your data to be suspended, for example while a dispute is checked.
- Objection: to object at any time, on grounds relating to your particular situation, to processing based on our legitimate interest; and to offers to talk, without giving reasons.
- Portability: to receive the data you have provided to us in a structured, commonly used format, where the processing is based on a contract or on your consent.
- Withdrawal of consent: where processing is based on your consent, you may withdraw it at any time, without affecting what was done before.
- Instructions after your death: if you live in France, you can set instructions on what happens to your data after your death.
We reply within one month, which may be extended by two months if the request is complex. If we have reasonable doubts about your identity, we may ask you to confirm it.
Complaint: if you consider that your rights have not been respected, you may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement. In France, this is the Commission nationale de l’informatique et des libertés (CNIL); in Cyprus, where Afthonios is established, the Commissioner for Personal Data Protection.
Contact us
A request about your data sent to either address is handled in the same way.
- To exercise your rights or for any question about your data or cookies: info@afthonios.com.
- For a question about your trial access, a professional request or a sign-in problem: connect@afthonios.com.
Changes to this notice
We may change this notice to reflect changes to the website or to the regulations. The date of the last update is shown at the top of this page.