“It wasn’t me, the agent did it”: the sentence no manager wants to hear, and how to avoid it.
Your team members already work with agents that prepare, carry out tasks, and sometimes act on their own. Your team’s composition has changed, but the organization chart hasn’t. This module gives you a simple map to divide the work between people and agents, choose the right level of autonomy for each task, and always know who is accountable.
~20 min at your own paceKey skill: Managing Teams of People and AI AgentsAvailable in FR + ENNo prerequisites
What you’ll take away
- the three-column map to divide the work between humans, humans with AI, and agents
- the three levels of autonomy for an agent and the signals for taking back control
- a clear split of responsibility among the organization, the manager, and the team member
Who it’s for
Managers who want to lead a team of people and AI agents, and team members who already work with agents.
Learning objectives
- Map out the work with your team in three columns (human only, human with AI, agent only) and review it regularly.
- Distinguish the three levels of autonomy of an agent, from recommendation to acting alone within a delegated scope.
- Recognize the three signals that require you to take back control: irreversible consequences, an affected person, and a situation outside the framework.
- Divide responsibility among the organization, the manager, and the team member, and uphold quality standards discussed as a team.
How does this module work?
The steps of the Adaptive module.
- Self-assessmentOn nine dimensions, to gauge current habits and guide the practice.
- Expert videoA ~10 min video with three pauses for reflection.
- Practice scenariosThe first two scenarios chosen from the self-assessment, then sixteen more, optional. Every answer gets feedback: what it leads to, and one way to improve.
- Dated commitmentOne action to try, written by the learner or chosen from the suggestions.
- Memo to downloadKey takeaways, questions, commitment, personal notes, and checklists.
Duration: ~20 min. Excluding bonus practice scenarios and optional in-depth content.
