What if your progress depended less on the feedback you get than on how you receive it?
Clumsy feedback can ruin a day, or help you grow, depending on what you do with it. This module shows you how to hear feedback without justifying yourself, separate facts from opinions before deciding what you’ll change, then take the lead: three short questions are enough to get the feedback that really moves you forward.
~20 min at your own paceKey skill: Giving and Receiving FeedbackAvailable in FR + ENNo prerequisites
What you’ll take away
- the habit of listening to feedback to the end without preparing a defense
- a way to recognize which of your triggers has gone off, and defuse it
- three simple questions to get the feedback you are missing
Who it’s for
Anyone who wants to get the most out of feedback, even when it’s hard to hear, and learn to ask for it.
Learning objectives
- Choose the timing of feedback you receive: say when it isn’t the right time, and move it to a one-on-one if it is given in a group.
- Identify which of the 3 triggers is at work in you (truth, relationship, or identity) to regain control of your inner dialogue.
- Distinguish appreciation, coaching, and evaluation, separate facts from opinions, then make a mature decision about what you will and won’t do.
- Ask for feedback with three questions (Keep, Stop, Start) to shrink your blind spot.
How does this module work?
The steps of the Adaptive module.
- Self-assessmentOn nine dimensions, to gauge current habits and guide the practice.
- Expert videoA ~10 min video with three pauses for reflection.
- Practice scenariosThe first two scenarios chosen from the self-assessment, then sixteen more, optional. Every answer gets feedback: what it leads to, and one way to improve.
- Dated commitmentOne action to try, written by the learner or chosen from the suggestions.
- Memo to downloadKey takeaways, questions, commitment, personal notes, and checklists.
Duration: ~20 min. Excluding bonus practice scenarios and optional in-depth content.
